A lot of countries were faced with degenerating economic conditions before Covid 19 pandemic, including Nigeria. The economy has started to show promising signs of recovery but the pandemic will…

The development of technology has helped businesses to be advanced, innovative, and well connected. Technology has been put in place to meet up with challenges that may arise tomorrow, the…

Service delivery refers to customer’s perceived expectations of a service with perceived performance or the judgment of service excellence based on their expectations or performance. Technological advancements have made it…